IT: General End-User Facing Articles
Folder for all End-User Facing articles
VICE Support Guide
This article is intended for users who are are trying to reach out for technical as well as other help.
You'l...
Thu, 11 Aug, 2022 11:59 AM
https://sites.google.com/vice.com/gspreleaselog/home
Thu, 11 Aug, 2022 11:59 AM
Prerequisites (when dealing with a Google service (e.g. Sheets, Slides) ):
If https://www.google.com/appsstatus#hl=en&v=status doesn't provide rea...
Thu, 11 Aug, 2022 12:04 PM
Select the VICE Support app from your VICE Login/Okta apps page
Or navigate to https://support.vice.com, this will bring you to the below page.
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Thu, 11 Aug, 2022 12:06 PM
Types of service requests could include but are not limited to:
Mailing/Distribution list changes
Software/Hardware requests
Data access to a v...
Thu, 11 Aug, 2022 12:06 PM
If you're on a VICE company machine you should have access to the VICE IT Shop. This can be found either on your dock or by going to Finder > Applica...
Thu, 12 Jan, 2023 6:32 AM
If you need to make more storage space available on your Mac, use its built-in tools to optimize storage space, or free up space in other ways.
...
Thu, 11 Aug, 2022 3:14 PM
How to find your MAC address
Below, you will find instructions on how to find the MAC address (aka physical address, hardware address, Wi-Fi address, ethe...
Tue, 11 Oct, 2022 11:07 AM
It is possible to request Wifi accounts for clients/visitors' meetings for 5+ and above.
5+ people and above visitors, if lesser use Spon...
Tue, 11 Oct, 2022 11:08 AM
You can reset your security question in Okta by going to the your name in the top right > Settings. Then select Edit Profile. Verify your password, s...
Wed, 23 Nov, 2022 7:27 AM